Terms & Conditions

Privacy Policy

1. Handling of Phone Numbers

1.1 Statement of Non-Sharing
We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.

1.2 Text Message Frequency
We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.

1.3 Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.

2. Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

3. Terms and Conditions

3.1 These phone numbers will be used to respond to prospective customers' requests for services from Sarah Thompson Contracting LLC (DBA Sarah Thompson contracting LLC) or to proceed with the next steps in scheduling their roofing projects once they have agreed to a quote. We only send text messages to contacts who have expressly opted-in to receiving text messages from us. We have a privacy policy on our website that outlines how we handle phone numbers and texting: https://tlp-legal.s3.us-east-2.amazonaws.com/Customer+Privacy+Policy+-+09092025.html

3.2 You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3.3 If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at peter@sthompsoncontracting.com.

3.4 Carriers are not liable for delayed or undelivered messages

3.5 As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.


3.6 If you have any questions regarding privacy, please read our privacy policy: [https://tlp-legal.s3.us-east-2.amazonaws.com/Customer+Privacy+Policy+-+09092025.html]